End of support for Project Service Automation (PSA 3.x)
In April 2022, November 2022 and April 2023 release waves we announced the availability of the first, second and third and final phase of upgrade experiences from Dynamics 365 Project Service Automation to Dynamics 365 Project Operations. With the third and final phase of upgrade experiences, it is now possible to upgrade projects of any size to Project Operations. Today, we are announcing the deprecation of Dynamics 365 Project Service Automation or PSA 3.x.
As of March 31st 2025, Microsoft will no longer be supporting the PSA application. Beyond this date, there will not be any feature enhancements, updates, bug fixes or other updates to this application. Any support ticket logged on the PSA application will be closed with instructions to upgrade to Dynamics 365 Project Operations.
We strongly encourage all customers of PSA application to start planning your upgrade process as soon as possible so you can take advantage of many new Project Operations features such as:
- Integration with Project for the Web with many new advanced scheduling features
- Project Budgeting and Time-phased forecasting
- Date Effective price overrides
- Revision and Activation on Quotes
- Material usage recording in projects and tasks
- Subcontract Management
- Advances and Retained-based contracts
- Contract not-to-exceed
- Task and Progress based billing
- Multi-customer contracts
- AI and Copilot based experiences.
Upgrade documentation and FAQ links
Upgrade from Project Service Automation to Project Operations | Microsoft Learn
Project Service Automation end of life FAQ | Microsoft Learn
Feature changes from Project Service Automation to Project Operations | Microsoft Learn
Plan your work in Microsoft Project with the Project Operations add-in | Microsoft Learn
Learn more about Dynamics 365 Project Operations
Project Operations was first released in October 2020 as a comprehensive product to manage Projects from inception to close by bringing together the strengths of Dataverse, F&O and Project for the web assets. Want to learn more about Project Operations? Check this link and navigate to our detailed documentation!
Want to try Project Operations? Click here and sign up for a 30 days trial!
Thank you
Rupa Mantravadi
GPM, D365 Project Operations
