Blog

Microsoft named a Leader in the 2026 Gartner® Magic Quadrant™ for CRM Sales Platforms for the sixteenth consecutive year

Microsoft enhances the Implementation Portal for Dynamics 365 with business process visualization

Supplier Engagement in Dynamics 365 Supply Chain Management is now available in public preview

Governance in the Quality Management agent is now generally available

Bring Dynamics 365 Customer Service to MCP-compatible AI clients: Customer Service MCP Server is now generally available

Explore migration options for Microsoft Dynamics NAV, Microsoft Dynamics GP, and Microsoft Dynamics SL customers

Microsoft Dynamics 365: An agent-ready business applications platform

Extending agentic Microsoft Dynamics 365 Sales with MCP

Customer insights, reimagined: The intelligence layer powering agentic customer experience

From Answers to Action: What’s New with Copilot in Dynamics 365 Customer Service