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Predict workforce capacity needs in Dynamics 365 Contact Center

See what’s next in financial operations from Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference 2025

Public Preview: Recruiting Add-on with AI & Scheduling Capabilities Now Available in Dynamics 365 Human Resources 

2025 release wave 1 brings hundreds of updates to Microsoft Dynamics 365 and Power Platform

What’s new in unified routing: April 2025 feature update 

Enhance quality compliance with Dynamics 365 Supply Chain Management 

Reimagining Supplier Communications with Dynamics 365 Supplier Communications Agent 

Enhance customer service with advanced prioritization

Go live with confidence using Success by Design for Microsoft Dynamics 365

Experience the future of customer service with AI agents