ldoherty | Dynamicas

Career Path

How the Pandemic Has Affected the Future of Work

Guides

Customizing Dynamics 365 Omnichannel Forms and Agent Experience

Career Path

The Hierarchy of Needs for Home-Working in 2021

Guides

Authenticating Users in Omnichannel for a Better User Experience

Blog

Announcing new Dynamics 365 capabilities at Microsoft Ignite

Blog

Dynamics 365 and Microsoft Teams: extend collaboration across teams

Blog

Drive personalized interactions with real-time customer journey orchestration

Blog

Import historical data to optimize fraud protection

Guides

Using Skill-Based Routing in Dynamics 365 Omnichannel

Blog

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