ldoherty

Harnessing transformative AI for field service excellence

Announcing End of Support for Dynamics GP

How generative AI in customer relationship management emphasizes human skills to drive sales

Announcing the General Availability of the New UX in Field Service Mobile 

All in on AI: Exploring Microsoft’s AI journey through customer service

Try the first-party WhatsApp channel in Dynamics 365 Contact Center

Copilot for Dynamics 365 Commerce revolutionizes retail with AI

Elevating experiences with AI, from productivity to personalization 

Transforming ERP, and the speed of business, with generative AI