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The data bias challenge: Creating inclusive customer experiences

Transform retail customer experiences with the Microsoft Customer Experience Platform

Direct callback: Because nobody likes to wait on the phone

Enabling rapid business model innovation and growth

Essential ways Dynamics 365 and Power Platform help you do more with less

Configuring Warehouse management is now simpler, easier, and more accurate

Introducing Microsoft Supply Chain Platform—an open, flexible, collaborative, and secure platform

Automate more, waste less: ESG initiatives with Dynamics 365 Finance

2022 release wave 2 in action: Bringing innovation into focus across Dynamics 365 and Power Platform

Use percentage-based routing to load-balance customer service requests