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Boost customer engagement with Apple Messages for Business 

Best Practices for Offline Mode in the Field Service mobile app – Part 3

Best Practices for Offline Mode in the Field Service mobile app – Part 2

Embrace agent availability to reduce customer wait times

Microsoft is named a Leader in 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center

Best Practices for Offline Mode in the Field Service mobile app – Part 1 

New sales capabilities in 2023 release wave 2—Helping sellers work smarter

Enhance agent efficiency and flexible work distribution with capacity profiles

AI-infused personalized customer journeys with Dynamics 365 Customer Insights 2023 release wave 2

Microsoft Business Applications Launch Event introduces wave of new AI-powered capabilities for Dynamics 365 and Power Platform