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Microsoft is a Market Champion in the KuppingerCole Analysts Leadership Compass, Customer Data Platforms

Your guide to Dynamics 365 at Microsoft Ignite 2022

Personalize your customer lifetime value predictions with customer profile attributes

Unified admin center replacing Customer Service standalone experiences

Transforming customer experiences with connected sales and marketing

Automating complex tax scenarios with enhanced Tax Calculation capabilities

Use preferred agent routing to create lifelong customer relationships

Data empowers Valencia CF to create personalized fan experiences

The AI-powered contact center, part 4: Enhance contact center security with biometric authentication

The Total Economic Impact of Dynamics 365 Finance