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Use percentage-based routing to load-balance customer service requests

The Dynamics 365 Business Central Universal Code initiative is live

Bring agility, connectivity, and sustainability to the forefront—at Supply Chain Reimagined

New sales sequences experience improves seller productivity

Automate your Accounts Payable process with invoice capture

Live from Microsoft Ignite 2022: Introducing new AI, automation, and collaboration capabilities for Dynamics 365  

Microsoft is a Market Champion in the KuppingerCole Analysts Leadership Compass, Customer Data Platforms

Your guide to Dynamics 365 at Microsoft Ignite 2022

Personalize your customer lifetime value predictions with customer profile attributes

Unified admin center replacing Customer Service standalone experiences