ldoherty

All Transfer Capabilities in Dynamics 365 Contact Center 

Microsoft named a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2026

2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot Studio offerings

Support Parallel Processing for Archive Jobs in Dynamics 365 Finance and Operations

A new way of working is taking shape: Frontier Transformation

Introducing Custom Voice for Dynamics 365 Contact Center

Expanding global reach with Globalization Studio and new Türkiye localization in Dynamics 365 ERP