ldoherty

A new era in business processes: Autonomous agents for ERP

Shift planning and scheduling in Dynamics 365 Contact Center

2025 release wave 1 brings hundreds of updates to Microsoft Dynamics 365 and Power Platform

What’s new in unified routing: April 2025 feature update 

Enhance quality compliance with Dynamics 365 Supply Chain Management 

Reimagining Supplier Communications with Dynamics 365 Supplier Communications Agent 

Enhance customer service with advanced prioritization

Go live with confidence using Success by Design for Microsoft Dynamics 365

Experience the future of customer service with AI agents

Integrate Field Service bookings with Outlook and Teams