ldoherty | Dynamicas

Guides

Migrating Omnichannel Configuration Data Between Orgs

Guides

Configuring Nicknames for Agents in Omnichannel Chat

Blog

Dynamics 365 Intelligent Order Management enables fulfillment optimization and supply chain resiliency

Blog

Dynamics 365 Field Service named a Leader in the 2021 Gartner® Magic Quadrant™

Blog

Top companies share how Dynamics 365 and Teams empower employees to collaborate like never before

Blog

Confront the misconceptions slowing your move to Dynamics 365

Blog

Customer journey orchestration: The next frontier of connected experiences

Blog

The importance of empathy in customer service

Blog

Merging of HR offerings brings capabilities together for customers

Blog

Deliver personalized digital customer engagement with Dynamics 365