How generative AI in customer relationship management emphasizes human skills to drive sales Blog How generative AI in customer relationship management emphasizes human skills to drive sales
Announcing the General Availability of the New UX in Field Service Mobile Blog Announcing the General Availability of the New UX in Field Service Mobile
All in on AI: Exploring Microsoft’s AI journey through customer service Blog All in on AI: Exploring Microsoft’s AI journey through customer service
Try the first-party WhatsApp channel in Dynamics 365 Contact Center Blog Try the first-party WhatsApp channel in Dynamics 365 Contact Center
Copilot for Dynamics 365 Commerce revolutionizes retail with AI Blog Copilot for Dynamics 365 Commerce revolutionizes retail with AI
Transforming ERP, and the speed of business, with generative AI Blog Transforming ERP, and the speed of business, with generative AI
Elevating experiences with AI, from productivity to personalization Blog Elevating experiences with AI, from productivity to personalization
G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365 Blog G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365
Experience the new generation of financial analytics and reporting in Microsoft Dynamics 365 Business Central Blog Experience the new generation of financial analytics and reporting in Microsoft Dynamics 365 Business Central