Blog

Copilot in Dynamics 365 Field Service helps take field support to the next level

Introducing Project “Sophia”, a new generation AI-first business application

Streamline Field Service Operations with new Copilot capabilities 

Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization 

Announcing Microsoft Copilot for Service 

Boost customer engagement with Apple Messages for Business 

Best Practices for Offline Mode in the Field Service mobile app – Part 3

Best Practices for Offline Mode in the Field Service mobile app – Part 2

Embrace agent availability to reduce customer wait times

Microsoft is named a Leader in 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center