Blog

Introducing timeline highlights powered by generative AI

Revolutionizing marketing workflows with Copilot in Dynamics 365 Customer Insights

Maximize efficiency with forecasting in Dynamics 365 Customer Service

Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service

Introducing the new Work Order Experience in Dynamics 365 Field Service

Announcing End of Life for Dynamics 365 Project Service Automation 

Discover the Advantages of the Universal Tax Rate API for Simplified Tax Calculations in Microsoft Dynamics 365 Finance and Supply Chain Management applications 

Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024 

Ready to elevate your project management game? Unlock Efficiency and Insight using Copilot for project in Dynamics 365 Project Operations 

AI in CRM and ERP systems: 2024 trends, innovations, and best practices