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Agentic AI in retail: How Dynamics 365 powers Commerce Anywhere

Dynamics 365 sets the bar for agentic sales qualification on new benchmark

Sales Qualification Agent: How we evaluated and improved AI quality with benchmarks

Transforming how organizations run rental operations with Dynamics 365 ERP

The era of agentic business applications arrives at Convergence 2025

Beyond Retrieval: How an Agentic Approach Transforms Microsoft Dataverse Search 

Microsoft Dynamics 365 named a Leader in three Gartner® Magic Quadrant™ reports: Cloud ERP for Service-Centric Enterprises, Cloud ERP for Product-Centric Enterprises, and Cloud ERP Finance

Fluent v2.0 for Customer Service: A unified, modern experience

Elevate service automation with timeout rules for automatic actions

Enhance productivity with Copilot-recommended email templates