Blog

Support Parallel Processing for Archive Jobs in Dynamics 365 Finance and Operations

A new way of working is taking shape: Frontier Transformation

Introducing Custom Voice for Dynamics 365 Contact Center

Expanding global reach with Globalization Studio and new Türkiye localization in Dynamics 365 ERP 

Building Smarter Observability for Agentic ERP World using Dynamics 365 

Forrester studies project more than 100% ROI for enterprises and 16-month payback for midmarket organizations using Dynamics 365 ERP

Announcing Desktop Companion App (DCA) support for Dynamics 365 Contact Center Embedded in Third-Party CRMs  

Reimagining Secure Customer Interactions with Secure Consult & Transfer 

Announcing End of Support for Dynamics 365 Project Service Automation (PSA) on the U.S. Government cloud

General Availability of Quality Evaluation Agent’s conversation capabilities