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Microsoft is named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center 

Try multilingual voice agents in Dynamics 365 Contact Center

Deprecation of VAT return direct submission to UK MTD in Dynamics 365 Finance for on-premises deployments 

Optimize your email marketing campaigns with advanced analytics features

Microsoft is recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric and Product-Centric Enterprises

Customize Dynamics 365 Sales Agents with your data sources and taxonomy

Boost seller productivity with document summary by Copilot in Dynamics 365 Sales 

The next chapter for the Schedule Board: Enhanced Usability and Performance 

Microsoft named a Leader in the 2024 Gartner® Magic Quadrant™ for Sales Force Automation Platforms  

Migrate from Customer Service Hub to Customer Service workspace