Understand your customers better with constrained speech recognition Blog Understand your customers better with constrained speech recognition
Teams Phone extensibility for Dynamics 365 Contact Center generally available Blog Teams Phone extensibility for Dynamics 365 Contact Center generally available
Boost productivity with precision wrap-up timers in Dynamics 365 Blog Boost productivity with precision wrap-up timers in Dynamics 365
AI in the inbox: Are your customers ready to embrace AI-powered outreach? Blog AI in the inbox: Are your customers ready to embrace AI-powered outreach?
Tackle the future of business operations with the combined power of Microsoft 365 and Dynamics 365 Business Central Blog Tackle the future of business operations with the combined power of Microsoft 365 and Dynamics 365 Business Central
Go Beyond Offline: Introducing Online Mode for Field Service Mobile Blog Go Beyond Offline: Introducing Online Mode for Field Service Mobile
Automate intent discovery and resolution with Customer Intent Agent Blog Automate intent discovery and resolution with Customer Intent Agent
Expanding SMS capabilities in Dynamics 365 Contact Center Blog Expanding SMS capabilities in Dynamics 365 Contact Center
Empowering frontier firms with the Case Management Agent Blog Empowering frontier firms with the Case Management Agent
Safe, transparent, measurable AI adoption with Agent hub Blog Safe, transparent, measurable AI adoption with Agent hub