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Empower agents to draft case-based knowledge articles with Copilot

Work smarter with Microsoft Copilot in Dynamics 365 Business Central

Extend Copilot capabilities with plugins   

Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service

Maximizing Efficiency: Operating an External Shared Warehouse with Warehouse Management Only Mode

Introducing Tracked components for Dynamics 365 Supply Chain Management

Try the agent call quality survey in Dynamics 365 Customer Service

Early adopters of Microsoft Copilot in Dynamics 365 Guides recognize the potential for productivity gains

Streamlining Shipment Processes with Automatic re-allocation of non-allocated shipment lines.