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Use custom productivity tools in Dynamics 365 Customer Service

Announcing sensitive data redaction for voice AI agents

Integrate Field Service bookings with Outlook and Teams, now Generally Available. 

Explore new AI innovation for Dynamics 365, Microsoft Power Platform, and Copilot Studio at the Business Applications Launch Event

Try the AI agent activity feed in Dynamics 365 Customer Service

Introducing the Brazilian Tax Reform Solution in Microsoft Dynamics 365 Finance

Reinventing business process with AI: Agents in record to report

Dynamics 365 Contact Center now available in GCC

Create empathetic agents with HD voices in Dynamics 365 Contact Center