Guides

Showing Prechat Survey Variables In Omnichannel Notifications

Desktop Notifications Not Working in Omnichannel

Power Virtual Agents Sending Question Parameters to Dataverse

Power Virtual Agents Calling Dataverse to Answer Questions

How to Export and Import Canvas Apps MSAPP and ZIP Formats

Enabling the Power Apps Maker Solution Preview

Power Apps Ideas Transforms Natural Language to Formula

Configuring Power Virtual Agent Bot Handoff to Omnichannel Live Agent

Migrating Omnichannel Configuration Data Between Orgs

Configuring Nicknames for Agents in Omnichannel Chat