Guides

Configuring Power Virtual Agent Bot Handoff to Omnichannel Live Agent

Migrating Omnichannel Configuration Data Between Orgs

Configuring Nicknames for Agents in Omnichannel Chat

Get Omnichannel Conversation Id and Custom Context through JavaScript

7 Reasons Virtual Tables Aren’t Working in the Power Platform

Connecting an OData Azure App Service to Virtual Tables in the Power Platform

Create a Simple Sample OData V4 Service with Data in Azure

How to Easily Install Updates to XrmToolbox Tools

Omnichannel Supervisor Assigning and Transferring Chats to Agents

How to Install the New Yammer App