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Create empathetic agents with HD voices in Dynamics 365 Contact Center

Moving sales, service, and finance to the Frontier with Microsoft 365 Copilot

Raising the bar for healthcare security: Dynamics 365 Contact Center achieves HITRUST certification

Understand your customers better with constrained speech recognition 

Teams Phone extensibility for Dynamics 365 Contact Center generally available

Boost productivity with precision wrap-up timers in Dynamics 365

AI in the inbox: Are your customers ready to embrace AI-powered outreach? 

Tackle the future of business operations with the combined power of Microsoft 365 and Dynamics 365 Business Central

Go Beyond Offline: Introducing Online Mode for Field Service Mobile 

Automate intent discovery and resolution with Customer Intent Agent